Privacy Policy

Privacy Policy

In compliance with the principle of transparency and the duty to inform established by Community and national regulations on data protection, Prosperalead, S.L. informs users of this website about the circumstances and conditions of the processing of their data, as well as the rights available to each data subject.

1. Identity of the Data Controller

  • Name: Prosperalead, S.L.
  • Tax ID: B26721977
  • Address: Calle Manises 1, 46980, Valencia
  • Email: dpo@prosperalead.com

2. For what purposes do we process your personal data?

At Prosperalead, S.L. we process the information provided by users in order to:

  • Respond to enquiries made through our contact form.
  • Improve your user experience.
  • Manage the services offered.
  • Provide interested parties with offers of products and services of interest to them.

3. How long do we keep your data?

The personal data provided will be retained until the data subject requests its deletion.

4. What categories of data do we collect?

The data we collect to fulfil the stated purposes are:

  • Identification data: first name, last name and email address.
  • Other personal data for the management of the services offered: phone number, company, Tax ID or National ID, and profiles on Facebook, LinkedIn and/or Skype.
  • We do not process specially protected data.

5. What is the legal basis for processing your data?

The legal basis for the processing of personal data is the consent requested in our contact form. Acceptance of the privacy policy, through the established opt-in procedure, will be considered as the FREE, SPECIFIC, INFORMED AND UNAMBIGUOUS CONSENT of the user to the processing of their personal data.

6. What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Prosperalead, S.L. is processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, to request its deletion.

In such cases, Prosperalead, S.L. will notify each of the recipients to whom their personal data has been communicated. Under certain circumstances, data subjects may request the restriction of the processing of their data and, on grounds relating to their particular situation, object to the processing of their data. Data subjects shall have the right to receive their personal data in a structured, commonly used and machine-readable format.

7. What security measures are in place?

Prosperalead, S.L. states that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorised processing or access.

8. Communications via WhatsApp

What do WhatsApp communications consist of?

Prosperalead, S.L. offers a messaging service via WhatsApp to provide users with important updates, notifications and customer support. By providing your phone number and clicking "Subscribe" or sending us a message, you give your consent to receive communications related to our services.

How can you unsubscribe from WhatsApp communications?

You can cancel your subscription to WhatsApp communications at any time by sending "STOP" or "UNSUBSCRIBE" via WhatsApp.

Protection of your information on WhatsApp

Your privacy is very important to us. Prosperalead, S.L. manages your contact information in compliance with our Privacy Policy and will not share your number with third parties for marketing purposes without your explicit consent.

For any questions or assistance related to our WhatsApp service, you can contact our customer support team at dpo@prosperalead.com.